Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the software products and services provided by ProAgri Hub (“ProAgri Hub”, “we”, “us”), including Agri360 CRM, PostPilot, and Book George(together, the “Services”). By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Eligibility and accounts

You must be at least 16 years old and able to form a binding contract to use the Services. You are responsible for the accuracy of the information you provide, for maintaining the confidentiality of your login credentials, and for all activity that occurs under your account. Notify us promptly at hello@proagrihub.com if you believe your account has been compromised.

Use of the Services

You agree that you will not:

• Use the Services for any unlawful or fraudulent purpose.
• Publish content you do not have the right to publish, or that infringes the rights of others.
• Attempt to gain unauthorized access to the Services, other accounts, or our systems.
• Interfere with or disrupt the integrity or performance of the Services.
• Use the Services in a way that violates the terms or policies of any connected third-party platform, including Meta (Facebook/Instagram).

Connected social accounts (PostPilot)

PostPilot publishes content to Facebook Pages and linked Instagram Business accounts that you connect and authorize. You represent that you are authorized to manage and publish to any Page or account you connect, and that the content you schedule complies with applicable laws and with Meta’s Platform Terms and Community Standards. Your use of Facebook and Instagram through PostPilot is also subject to Meta’s own terms. You may disconnect a connected account at any time, which revokes our access to it.

PostPilot publishes only the posts you create or schedule, only to the Facebook Pages and Instagram Business accounts you have explicitly connected and authorized. We never post to accounts you have not connected, and we do not modify or delete your existing content.

Dependency on the Meta platform

PostPilot’s publishing features depend on the Meta (Facebook/Instagram) Graph API and on the permissions you grant to our app. Meta may change, deprecate, rate-limit, or revoke API access, permissions, or your account at any time, which can interrupt or disable publishing through PostPilot. We are not responsible for changes, outages, or restrictions imposed by Meta, and continued availability of Facebook/Instagram publishing is not guaranteed.

Your content

You retain ownership of the content and data you provide to the Services (“Your Content”). You grant ProAgri Hub a limited license to host, process, and transmit Your Content solely as needed to provide the Services to you — for example, to store your CRM records, manage your bookings, and publish the posts you schedule to your authorized Pages and accounts. You are responsible for Your Content and for ensuring you have the necessary rights to it.

Intellectual property

The Services, including their software, design, and trademarks, are owned by ProAgri Hub and protected by intellectual-property laws. These Terms do not grant you any right to our trademarks or to copy, modify, or reverse-engineer the Services except as permitted by law.

Privacy

Our handling of personal data is described in our Privacy Policy, which forms part of these Terms. Please review it to understand how we collect, use, and protect information.

Service availability and changes

We work to keep the Services available and reliable, but we provide them on an “as is” and “as available” basis. We may modify, suspend, or discontinue features of the Services, and we will make reasonable efforts to notify you of material changes that affect you.

Disclaimers and limitation of liability

To the maximum extent permitted by law, ProAgri Hub disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill arising from your use of the Services. Our total liability for any claim relating to the Services is limited to the amount you paid us, if any, for the Services in the twelve months before the claim.

Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access if you breach these Terms or use the Services in a way that risks harm to others or to ProAgri Hub. On termination, the rights granted to you under these Terms end, and we will handle your data as described in our Privacy Policy and Data Deletion page.

Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

Contact us

Questions about these Terms? Contact hello@proagrihub.com.